Return & Exchange Policy
Exchange Policy
Ordered something that doesn't fit your style or your taste? You can exchange it within 3 days of delivery.
To request an exchange
- Message us on WhatsApp at 0335-6389333 with:
- Your order number
- The reason for the exchange
- The item you'd like instead
- We'll confirm your eligibility and send you an exchange reference number.
- Send the item back to us, unworn and in its original packaging, with the exchange reference number written on the outside. Courier it to 1720, Himalya 16, Cantt, Sialkot.
- We inspect the item when it arrives. Once it passes, we dispatch your new piece and message you the balance to pay on delivery.
Costs
- Return shipping and shipping for the new piece are paid by you.
- If the new piece costs more, you pay the difference on delivery.
- If it costs less, we refund the difference within 7 working days.
- Earrings are exchange-only, and only if they are unworn.
Return Policy
1720 has a no-return policy. All items are carefully inspected prior to dispatch to ensure that your purchase is in perfect order.